SA’s consumer price inflation rises to 4.9% y/y in August

South Africa's headline consumer price inflation quickened to 4.9% year on year in August from 4.6% in July, data from Statistics South Africa showed...

Proudly local: Heritage Farm diversifies with new 100% pure, 100% local...

It couldn’t be more apt that during Heritage Month a 100 per cent local product hits the shelves for SA consumers.Produced by the fourth...

Digital signage: A powerful tool for business growth and success

Digital signage is not a new phenomenon. After the online advertising boom following the COVID-19 outbreak in late 2019, people are now returning to...

When it comes to customer communication, engagement is everything

In a world where customer experience is the number one differentiator between successful and unsuccessful companies, most organisational leaders realise how important it is. What...

Pick n Pay’s Smart Shopper celebrates 10 years of customer loyalty...

South Africa’s most loved and awarded retail loyalty programme, Pick n Pay Smart Shopper, is celebrating its loyal members as the programme marks its...

Proudly local: Re.Bag.Re.Use initiative turns bread plastic bags into reusable shopping...

The Lockdown forced many of us to haul out and dust off our hobbies. ‘Mine was my crochet pen,’ shares Regine le Roux, the...

AI in the retail sector: the South African conundrum

Developments in the technology sector have shown how information can be analysed and used to create value for those who can draw insights from...

Top stories you may have missed

Here are the top stories our readers found most interesting this past week...SA’s most popular loyalty programmes revealedhttps://retailbriefafrica.co.za/sas-most-popular-loyalty-programmes-revealed/Proudly local: Q&A with Beverley Webster, founder...

SA’s most popular loyalty programmes revealed

Pick n Pay Smart Shopper regains the title of most used loyalty programme in South Africa, with 80% of South Africans using the Smart Shopper...

Eastgate Shopping Centre’s solar trees continue to provide an efficient option...

Natural capital is critical to the day-to-day functioning of the Liberty Two Degrees (L2D) business and forms part of the company’s strategic thinking. Aligned to...

Final call for SAB Foundation’s Tholoana Enterprise Programme applications

There are just a few days until applications close for the SAB Foundation’s Tholoana Enterprise Programme. The Tholoana Enterprise Programme is a transformative opportunity for high-potential...

Three customer experience strategies you’re missing

The battlefield to win your customers’ business is fraught with opposition that only seems to grow more powerful by the day. Customer experience leaders have...

Carrefour’s franchisee acquires Shoprite’s six stores in Uganda

Majid Al Futtaim, a Carrefour franchise holder, has reached a deal to take over six stores in Uganda from South African retailer Shoprite, it...

BIC launches Soleil Squad initiative in search of new ambassadors

Following the phenomenal success of the inaugural BIC Soleil Squad initiative in 2020/2021, entries are open for the next round of fun, confident women...

SA retail sales down 0.8% in July

Stats SA has reported that South Africa's retail trade sales decreased by 0.8% year-on-year in July 2021.The largest negative annual growth rates were recorded...

Clickatell and Visa’s Cybersource partner to deliver “Chat 2 Pay” contactless...

Clickatell, a leader in mobile communications and chat commerce, and Visa’s global payment and fraud management platform, Cybersource, have announced a partnership to make...

News24 in partnership with Adcock Ingram OTC launches season 4 of...

News24 in partnership with Adcock Ingram OTC is spearheading Season 4 of the Sponsors of Brave campaign – this time calling on all South...

Does marketing automation software solve my omnichannel communication requirements?

Most well-run organisations today understand that they need to communicate with their customers on the channel they’re most comfortable with at any given time. They...