ABB robotics offer SA’s food and beverage industry a taste of...

The Food and Beverage sector has been battered by a couple of high-profile food safety scares in recent years, and is scrambling to keep...

SA’s consumer price inflation rises to 4.9% y/y in August

South Africa's headline consumer price inflation quickened to 4.9% year on year in August from 4.6% in July, data from Statistics South Africa showed...

Pick n Pay launches traditional Mzansi-inspired product range to celebrate local...

Pick n Pay has launched a uniquely South African range of products reflecting the country’s best in look and flavour. Africa Rise, with five...

Pick n Pay, Boxer stores to pay out R350 Covid-19 grants...

From Wednesday, 22 September, approved recipients of the R350 Social Relief of Distress (SRD) grant can collect their benefit from Pick n Pay and...

Pick n Pay’s Smart Shopper celebrates 10 years of customer loyalty...

South Africa’s most loved and awarded retail loyalty programme, Pick n Pay Smart Shopper, is celebrating its loyal members as the programme marks its...

Proudly local: Re.Bag.Re.Use initiative turns bread plastic bags into reusable shopping...

The Lockdown forced many of us to haul out and dust off our hobbies. ‘Mine was my crochet pen,’ shares Regine le Roux, the...

AI in the retail sector: the South African conundrum

Developments in the technology sector have shown how information can be analysed and used to create value for those who can draw insights from...

Top stories you may have missed

Here are the top stories our readers found most interesting this past week...SA’s most popular loyalty programmes revealedhttps://retailbriefafrica.co.za/sas-most-popular-loyalty-programmes-revealed/Proudly local: Q&A with Beverley Webster, founder...

SA’s most popular loyalty programmes revealed

Pick n Pay Smart Shopper regains the title of most used loyalty programme in South Africa, with 80% of South Africans using the Smart Shopper...

Eastgate Shopping Centre’s solar trees continue to provide an efficient option...

Natural capital is critical to the day-to-day functioning of the Liberty Two Degrees (L2D) business and forms part of the company’s strategic thinking. Aligned to...

McCain Foods Insiders Club Roundtable: Restaurant industry experts weigh in

Over the last year and a half, the restaurant industry has been handed numerous blows as a result of Covid. From the mandatory shut...

Woolworths expands reusable bag collection trial and introduces more recycling vending...

After running a successful reusable shopping bag collection trial at Woolies’ Palmyra store since May, the retailer has now introduced collection points at Hout...

Three customer experience strategies you’re missing

The battlefield to win your customers’ business is fraught with opposition that only seems to grow more powerful by the day. Customer experience leaders have...

Carrefour’s franchisee acquires Shoprite’s six stores in Uganda

Majid Al Futtaim, a Carrefour franchise holder, has reached a deal to take over six stores in Uganda from South African retailer Shoprite, it...

SA retail sales down 0.8% in July

Stats SA has reported that South Africa's retail trade sales decreased by 0.8% year-on-year in July 2021.The largest negative annual growth rates were recorded...

Food safety compliance requires a team effort

Contributing around 2.4 percent to annual GDP, and 10% of total export earnings, the agriculture sector is a key cog in the South African...

National Clean-Up and Recycle Week: Fibre Circle shares tips on how...

It is estimated that only 6.1%of metropolitan households in South Africa actively participate in recycling. However, even the most environmentally conscientious people make recycling mistakes....

Is a subscription-based business model the key to customer loyalty?

Across industries, customer loyalty is on the decline. While the reasons for this range from price to poor customer service, to the fact that...