What was bought? A study of brands purchased by bulk-grocery stokvels...

Stokvels in SA: A historical context“Stokvel” is a South African generic term used to describe a group of people who have come together to...

Chat commerce in Africa has leapfrogged other regions

Speaking at an event hosted at AfricaCom in Cape Town this week, Clickatell co-founder and CEO, Pieter de Villiers shared his insight into chat...

Are SA retailers stuck in a hole?

t’s the third-largest sector of the economy and a labour-intensive industry in in South Africa. But the retail sector is going through a prolonged...

Tiger Brands: a once proud company on its knees

It’s the largest food company in SA, with nine brands bringing in R1bn a year, and yet Tiger Brands has taken a thrashing, with...

The New Era of Digital Retail

Optimize your retail strategy and position your organization for success. The internet and customer expectations are forcing retailers to reassess the service they provide, not...

How retailers can prevent Black Friday from stealing all the festive...

Most South African retailers have invested heavily in their preparations for the Black Friday and Cyber Monday weekend at the end of November. But...

Small uptick in South African Consumer Confidence

Three point increase in consumer confidenceThe economy is South Africans' number one concernSouth Africa’s latest Consumer Confidence Index (CCI) for the second quarter of...

Lucky Star pilchards are safe to consume

Pilchards have been trending lately as consumers were urged to return specified cans of it in tomato sauce where they had purchased them after...

The rise of spazarettes; an invisible giant awakening in the informal...

While Shoprite, Pick & Pay, Spar and other formal retailers slug it out against each other for the purse of the consumer an invisible...

The most expensive online transaction recorded on Black Friday in South...

Automated clearing house BankservAfrica has published data on Black Friday and Cyber Monday in South Africa, with in-store and online transaction volumes reflecting strong...

Mega Black Friday deals at Shoprite & Checkers

Shoprite and Checkers today released its 2019 Black Friday deals, offering customers meaningful, deep discounts on various grocery and household essentials ahead of the...

2020 Product of the Year winners announced

South Africa’s most innovative consumer products have been announced in the 2020 Product of the Year results. Research conducted by Answered Insights, Product of...

The Fry Family Food Co. joins forces with LIVEKINDLY co.

The Fry Family Food Co. have announced that they have joined forces with the LIVEKINDLY co. recently launched in New York. The LIVEKINDLY co....

EMPLOYMENT LAW: RETRENCHMENT FOR EMPLOYERS: 5 CRITICAL NEED TO KNOWS

SYNOPSIS: Employers are entitled to retrench employees in order to increase its profits, rather than to avoid losses.  It can be argued the proposed...

New Massmart CEO and fixer keeps turnaround plans close to his...

Massmart, which is majority-owned by US retail giant Walmart and is the owner of retail brands including Game, Makro, Dion Wired and Builders Warehouse,...

Tiger Brands has a new CEO – who once left the...

Listed food company Tiger Brands has a new CEO with a long – if interrupted – history with the company, which includes being closely...

South Africans are stocking up on canned goods, Rhodes Food Group...

Rhodes Food Group, which makes Bull Brand corned meat and Bisto gravies, said it has seen a spike in canned goods demand in SA...

Recognizing Return Fraud

Signs of Fraudulent Activity in Retail