Operational efficiency shouldn’t come at the expense of customer experience

Companies today feel more pressure to be operationally efficient. That’s hardly surprising. The global economy has taken a battering over the past year or...

SUPERSPAR owner makes a case for digital shelf labels

Riversdale SUPERSPAR is getting much faster return on its investment (ROI) into electronic shelf labels (ESL) than originally expected. The accelerated ROI comes from how...

Tiger Brands sells 49% shareholding in Nigerian UAC Foods

South Africa’s largest food producer, Tiger Brands, has agreed to sell its 49% minority shareholding in UAC Foods Ltd. to parent UAC of Nigeria,...

European brown rice imports surge to record high

IndexBox has just published a new report: 'EU - Rice - Market Analysis, Forecast, Size, Trends and Insights'. Here is a summary of the...

Massmart to sell 14 Game stores in East and West Africa

Massmart is disposing of all its general merchandise Game stores in West and East Africa to stem losses in that struggling business, chief executive...

Robust and automated cash vaults help retailers stand strong in difficult...

The recent riots and looting in Gauteng and KwaZulu-Natal highlight just how vulnerable our retail sector is to crime.  At Cash Connect, we are...

SPAR Women’s Virtual Challenge highlights fight against GBV

SPAR continues to highlight the national issue of gender-based violence (GBV) with the second edition of its Virtual Women’s Challenge. SPAR is inviting women to run, jog,...

Variety a must for snack happiness, study finds

According to a new report from Innova Market Insights, taste is the single most important consideration for consumers of salty snacks. The pleasure of the...

Woolworths resumes dividend as annual profit surges

Woolworths Holdings resumed dividend payouts on Thursday after its annual profit surged 212.5%, as the South African retailer continued to see signs of recovery...

Dis-Chem says revenue up 16%

Pharmacy retail chain Dis-Chem said on Tuesday its revenue was up 16.3% to 13 billion rand in the 22 weeks to Aug. 6, compared...

Massmart in talks to acquire grocery service OneCart

In line with its strategic intent to accelerate growth in e-commerce, Massmart has announced that it is in negotiations to acquire a controlling stake...

Shifting consumer purchasing patterns & switched-on retail

Consumer purchasing patterns have become far more complicated over the past 18 months with a plethora of devices and more points of sale as...

Shoprite to exit Uganda and Madagascar after review

South Africa’s largest grocery retailer Shoprite Holdings said on Monday it is withdrawing from Uganda and Madagascar, adding to its growing list of African...

78% of SMEs in retail across Middle East and Africa optimistic...

Although different sectors were exposed to and impacted in diverging ways to the extensive changes of the COVID-19 pandemic, Small and Medium Enterprise (SME)...

Woolworths to drop CEO position as Zyda Rylands steps down

Woolworths has announced that CEO, Zyda Rylands, is stepping down from the role, effective from 30 September 2021.The group which has operations in South Africa...

Shoprite’s Money Market launches instant EFT payments

Shoprite has announced the launch of its Money Market Account instant electronic funds transfer (EFT) service. This makes it the first retailer to launch an EFT service in South...

Engen Monte Vista supports Step-by-Step school shoe project

Famed for its superior customer service and going the extra mile for its customers, Engen is committed to ensuring it consistently delivers its enduring...

Massmart sells most food assets to Shoprite for R1.35bn

Massmart is selling its non-core food assets to rival Shoprite Holdings for R1.36 billion to focus on businesses with high returns, the South African...