Steinhoff shares plunge 60% at opening bell as CEO Markus Jooste...

Steinhoff International CEO Marcus Jooste resigned on Tuesday night, and the release of the company's full-year results - originally scheduled for Wednesday - has been...

Retailers, here’s why you should give email marketing a second chance

Email marketing is an exceptional way to reach your customers through their inboxes. Retailers and other types of businesses have been sending email messages...

Steinhoff exercises its call options for Shoprite

“The implementation of the investment by Star in Shoprite Holdings is subject to a number of conditions precedent, including various merger filings. Shareholders will...

‘Weather-sensitive’ products: adjusting price and promotions to increase sales

In the UK market, warm summer weather led to a sales increase of 23% for frozen sweets and 10% for chilled drinks. In the US do-it-yourself market,...

The evolution of retail: Past, present and future

To understand the past — as well as the future — of retail, it’s critical to understand a fundamental concept documented by Harvard University’s...

Makro opens flagship store in Fourways

The store measures 23,263m² in size and is modeled more on a department store instead of the more accustomed Makro warehouse. Boasting ladies- and men’s-wear...

Woolworths in eye of a storm

Woolworths chairman Simon Susman told shareholders at Tuesday’s annual general meeting that the board was confident of the group’s Australian strategy. "We believe in...

Bar codes: back to the beginning

Smithsonian.com reports that in June 1974, the first item marked with a Universal Product Code (UPC) – a pack of Wrigley’s chewing gum – was scanned through...

Why websites buckled under consumer pressure

The sites either crashed due to the infrastructure they are built on or because the servers could not process a large number of requests...

QR CODES: THE SECRET TO MARKETING SUCCESS

The QR Code (Quick Response Code) is not new but is an ingenious way of satisfying customers’ needs for entertainment, interaction and information. It can also...

Ithuba shines the spotlight on retail enterprise development

In partnership with leading executive institution, Milpark Business School the course is aimed at developing leadership skills of the business owners with modules that...

Shoprite’s Suppliers of the Year go the extra mile

The Shoprite Group recently celebrated its most innovative and reliable suppliers at its 2017 Supplier of the Year Awards.  Africa’s largest food retailer works with...

The role of packaging in reducing food waste

THE FOOD WASTE PROBLEM Between 30 and 40 percent of all food produced around the world is not eaten. If a geographical area would reflect where...

Food retail in SA scores top marks for customer satisfaction

Yet despite all of this, food retail is managing to stay ahead of the pack when it comes to service delivery and customer satisfaction, as the...

Is a little loyalty too much to ask for?

This could sound harsh and inflated but the proof is in the latest report compiled by WhySatisfy. It analysed the performance of SA retail companies online and on social...

ID Logistics SA reduces carbon footprint

Etienne Juillard, MD of ID Logistics SA comments, “Our KWH consumption savings are impressive as we are close on achieving over a quarter of consumption reduction over...

Black Friday heads to Shoprite stores countrywide

The decision to also introduce Black Friday to Shoprite’s 458 stores, in addition to the 202 Checkers stores, guarantees the country’s biggest ever Black Friday. This worldwide...

Gareth Ackerman on Pick n Pay’s growth story

Ackerman outlined how implementing the company’s ethos involved a great amount of organisation: “Our philosophy is that rich people love low prices, poor people need low prices...