The value of retention

While a customer cannot be retained until they have been acquired, it is important to note that the probability of selling to an existing customer...

Retailers need to recalibrate their approach to reach Millennials

Pressed for time, millennial consumers look for convenience and flexibility. They expect a seamless omnichannel experience and look to combine online shopping, mobile apps and visits...

Simple tips for smart business choices

Courtesy of Cash Connect, here are a few simple tips you can follow to ensure that your cash management solution fulfills the role it should by...

The top 20 most used loyalty programmes in South Africa

Insights from the annual BrandMapp survey, used to monitor the popularity of South African loyalty programmes, has revealed some interesting changes in the landscape...

A proper fleet safety plan might just save your business

According to Tracker, it is therefore important for any business to manage its fleet appropriately and proactively, thus ensuring a safe working environment for...

Scientists are breeding super-nutritious crops to help solve global hunger

It may refer to lack of food or widespread food shortages caused by war, drought, crop failure or government policies. But as researchers, we...

DHL announces title partnership of Africa’s largest e-commerce and fintech event

The DHL eCommerce MoneyAfricaConfex has established itself as one of Africa’s biggest opportunities to bring stakeholders in the fintech and e-commerce sectors together. Next...

Pick n Pay appoints new Retail MD

Da Silva, who joins Pick n Pay on 22 January, has an impressive track record in leading retail businesses in a number of countries....

How loyal are South African consumers?

This is great news for South African companies with already established loyalty programmes or for those companies looking to embark on the loyalty journey. What’s important...

Albany Bakeries aims to feed 5 million hungry children in Mzansi...

In partnership with the Shoprite Mobile Soup Kitchen, the campaign aims to deliver five million meals to underprivileged children across South Africa.  “We are committed...

Shoprite shares fall after lacklustre update

Grocery chain Shoprite’s share price fell as much as 7% before recovering to trade 1.6% lower at R210 at 9.25am after reporting a sharp...

Pick n Pay, Shoprite, and Checkers are set for big changes...

This is according to Maryla Masojada co-founder and MD of retail business research and analysis firm, Trade Intelligence. “As 2018 begins, we find ourselves in...

Sasko Sam returns

He returns to grocery store shelves this month with the new Sasko Sam Yummy Premium Slices and Sasko Sam Yummy More Slices brown and...

Supply chain glitches: one of the greatest risks

A professor at Lehigh University in the USA, a renowned author and founder of the global Supply Chain Risk Management Consortium, Schlegel will be...

BM Food Manufacturers employees on strike over pay increase

According to a report on EWN, the workers are demanding a pay increase from R79 per day to at least R90 per day. Established in 2006, BM...

Shoprite partners with the Mutshidzi Community Centre to implement sustainable solutions

With access to drinking water and food security being a major challenge in the rural village of Tshavhalovhedz in Limpopo, the Shoprite Group partnered...

Albany Buns & Rolls serves up summer social snacking for holiday-makers

Albany Buns & Rolls are great for tucking into on a long journey when you are stuck in a car for a couple of...

Festive season will see higher egg prices due to avian flu

Paul Makube, senior agricultural economist at FNB Business says: “The increase in egg prices is subject to demand and supply dynamics with the influenza...