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Restore SA introduces new support initiative for entrepreneurs impacted by looting

Entrepreneurs impacted by the recent country’s looting have been linked up with mentors to rebuild their livelihoods through an initiative called Restore SA.Restore SA...

6 Stock replenishment tips for new retailers

Imagine this: a customer visits your store for a specific product. When they get to your store, they can’t find the product anywhere. Naturally,...

What is an omnichannel customer engagement hub and why do I...

By now, most organisations know how important it is to engage with their customers on the right channel at the right time with the...

How to manage stock availability better for post-protest recovery

Managing stock availability has always been important but it became more so as ecommerce gained traction due to how we now live and the...

Skilling for the high-stakes, must-win landscape of 4IR

With few exceptions, almost every company will be a tech business in The Fourth Industrial Revolution (4IR). The adoption of technology - and the change...

Top stories you may have missed

Here are the top stories our readers found most interesting this past week...The 6 superpowers of digital communicationhttps://retailbriefafrica.co.za/the-6-superpowers-of-digital-communication/SimpliFine expands across Kenya with locally produced...

SA’s e-commerce surge poised to benefit small, independent retailers

South African consumers are heading online in greater numbers as the e-commerce shopping experience increasingly offers more choice and convenience than can be found...

Balancing the scales in franchising – FASA Virtual Conference

Among the many industry sectors in South Africa, whether agriculture, mining or manufacturing, franchising is the only one that covers a whole spectrum of...

Eight tips to prepare for Energy Performance Certificates (EPCs)

Frikkie Malan, head of sustainability at Remote Metering Solutions shares tip son how to prepare for Energy Performance Certificates (EPCs).1. Understand which buildings need certificatesAccording to...

The growing importance of digital identity verification – Q&A with Direct...

While the COVID-19 pandemic has caused the virtual shutdown of certain industries, it has caused others to boom, including the global online payments and online retail...

SA consumer price inflation slows to 4.9% y/y in June

South Africa's headline consumer price inflation slowed to 4.9% year on year in June from 5.2% in May, data from Statistics South Africa showed...

Pandemic continues to take a toll on SA consumer finances, study...

Research conducted by TransUnion just before the third wave of COVID-19 and civil unrest rocked the country shows that nearly two-thirds of South African...

The 6 superpowers of digital communication

Most companies understand the importance of constantly improving the customer experience. They’ve likely seen the research that shows how focusing on customer experience can generate a...

Why personalisation in digital marketing matters

In 2011, Coca Cola launched its Share a Coke campaign in Australia, which was a personalised campaign with the most common Australian names printed...

It’s time to stamp out unethical contractual practices

Unless the unethical contractual practices currently prevalent in the construction industry are addressed, main and sub-contractor companies will continue to suffer financial strain and...

SA’s big retail chains race to restock looted stores

South Africa's big retailers are working round the clock to replenish shelves with food in hundreds of stores looted week in some of...

Good customer retention tactics translate to brand loyalty and profitability for...

There is a good reason why the saying goes “first impressions last” and this is particularly important for small businesses. Once they’ve connected with...

Shoprite helps public donate to communities affected by unrest with Shoprite...

The Shoprite Act For Change Fund, boosted by the Shoprite Group’s own R1m initial donation, will be using funds donated by the public to...