PayFast’s Jonathan Smit steps down as Managing Director

After fourteen years at the helm of PayFast, Jonathan Smit has stepped down at the end of August 2021 to prepare for a new...

AWISCA and partners announce Top 100 Women In Africa Supply Chain

The work to empower and celebrate women in Africa continues beyond the month of August.  In South Africa, August is Women’s Month - and each...

SA’s private label growth continues on an upward trajectory

South Africa’s private label sector has continued its upward trajectory amidst the age of lockdowns and an altered consumer reality. This is borne out by...

3 KPIs every customer-centric service leader in South Africa should use

For customer-centric service leaders in South Africa, key performance indicators (KPIs) play a key role in maintaining excellent customer service. Redefined KPIs have become a...

Building loyalty is critical during times of COVID-19

The COVID-19 pandemic has had a devastating impact on the global airline and hospitality sector. Deloitte research has found that at the peak of the lockdown...

Sapics SMME Development Webinar: Making Difficult Conversations Easy – 3 Keys...

Conversations we avoid are often the ones we need to have. Many times we struggle to discuss an important issue with a colleague, customer, direct...

Five niche online stores doing it right

South Africans are increasingly shopping online for everyday necessities. No longer is that online purchase reserved for a killer set of heels or specialised...

Modern customer engagement: Keeping up with Gen Y and Z

The term ‘customer engagement’ is arguably one of the biggest buzzwords in today’s business landscape. It's so widely used that when many people hear...

AirCraft affordable spray gun options now available

AirCraft is a well-established brand in South Africa specialising in pneumatic systems and air tools. The brand also caters for pneumatic solutions for both...

What IoT means for businesses in a cloud-driven world

When combined with cloud computing services, such as AWS and Azure, the Internet of Things (IoT) provides organisations with more opportunities to leverage data...

Recharger expands consumer options with new Takealot store

Recharger, a leading supplier of prepaid electricity sub-meters, tokens and token vending solutions, is proud to present its Recharger Brands Store on Takealot, South...

FASA virtual conference 2021: Franchising and entrepreneurship to shape the future

“Recognise us... and the role that we can play in rebuilding the economy.”"That was the mantra that echoed amongst the forty speakers at the...

Massmart to sell 14 Game stores in east and west Africa...

Massmart is disposing of all its general merchandise Game stores in West and East Africa to stem losses in that struggling business, chief executive...

Why oil-based enamel paint is becoming a thing of the past…

It used to be that solvent-based paints were the preferred choice in coatings, favoured for their perceived durability, especially in enamel paints. But these solvents...

Prestigious ‘Factory of the Year’ competition postponed

Navigating the impacts of the global pandemic has become the order of the day for the South African manufacturing sector, who demonstrated their resilience...

Sapics SMME Development Webinar: Inventory Replenishment

Small Medium Micro Enterprises (SMMEs) have the ability to be the backbone of South Africa’s economy and to completely change the dynamics of the...

Vermont Sales opens innovative trade exhibition centre

The very successful annual Vermont Sales Open Day Shows have had to be put on hold due to Covid and the lockdown restrictions, so...

Operational efficiency shouldn’t come at the expense of customer experience

Companies today feel more pressure to be operationally efficient. That’s hardly surprising. The global economy has taken a battering over the past year or...