SMEs and the need to redefine customer relationships in a digital...

In 2020, the global Covid-19 pandemic necessitated a significant – and lasting - shift in consumer behaviour from the interpersonal to online. Customers found themselves...

Google launches programmes to support Africa’s small retail businesses

Google is kicking off a series of programmes, rolling out throughout the month of June, which will not only support the growth and recovery...

Venture Capital trends shaping the African investment landscape

As the second half of 2021 approaches and Covid-19 vaccinations roll out across the globe, albeit at varying rates, Ian Lessem, Managing Partner at...

Offering consumers a more sustainable card journey is imperative – IDEMIA

It is impossible to imagine our lives without plastics. This ultra-malleable and extremely cheap material is found in so many items supporting our daily...

Zapper and Yoyo integrate payments via single QR code

Zapper and Yoyo (previously wiGroup) are working together to broaden interoperability in the QR code space, giving their merchants access to more payment options...

House and Leisure relaunch issue now on store shelves

The much-anticipated relaunch issue of the beloved South African decor and design publication House and Leisure is now on shelves. The first edition by new publisher LOOKBOOK...

Pick n Pay introduces paperless RICA offering across 500 stores

PnP Mobile customers can now RICA their SIM cards through a completely paperless process. “Pick n Pay and our partners, TymeBank, are making it possible...

How retail commits to the environment

While sustainability has been at the center of retailer strategies for several years, the covid-19 pandemic has given it even greater significance. Today, one of...

Kyocera’s cartridge recycling project grows resources for community vegetable garden

Engineering and mining contractor Murray & Roberts is leading the charge as a responsible recycler, in response to a call made by Kyocera Document...

Checkers Sixty60 now available in all SA provinces

Checkers Sixty60 is now available in all nine provinces in South Africa - after launching in Polokwane, Limpopo. The platform has created more than...

Government’s localisation campaign is good news for SME sector

South Africa’s heavy reliance on imports has been exposed by the Covid-19 pandemic and has prompted the government to seek ways to drive localisation...

Retail: Human skills that remain invaluable

The fourth industrial revolution (4IR) is not an event, it is an evolution in efficiency. Much like the first, second and third industrial revolutions,...

The POPI Act is here: Contrary to popular opinion, it’s an...

It’s been over seven years since the Protection of Personal Information (POPI) Act (or POPIA) was first signed into law, but on 1 July...

USSD is still a vital part of every omnichannel strategy in...

As companies forge ahead with their digital transformation, many are inadvertently excluding large parts of their customer base who don’t own smartphones, alienating vital...

Social e-Commerce ramps up online sales

Covid-19 has been one of the main reasons for digital transformation across many markets, particularly in the e-commerce space. As a subset of e-commerce,...

6 Technologies that should be part of your future CCM strategy

Customer expectations are evolving faster today than ever before. That’s hardly surprising. In an always-on world where people have devices with them all the...

Adoption of Tech in Building & Construction in Africa – webinar

Join the Africa Proptech Forum this Wednesday (26 May) at 14h00 SAST for the webinar: Adoption of technology in African building and construction. Get insights...

SA’s top 50 most valuable brands for 2021

The top 50 most valuable South African brands were initially forecasted to lose over R65 billion in cumulative brand value (15%) during the pandemic. However,...